Professional Services
Helping to envision, articulate and implement digital strategy across your business with Virtual Chief Information Officer (vCIO) services.
Business Continuity Planning
Embrace uncertainty. Embed resilience. Enable growth.
In the realm of business, IT extends beyond just hardware and software; it's a composite of people, processes, technology, and data. Forward-thinking businesses recognise the transformative power of technology but often grapple with the journey towards that digital horizon.
Enter Yorb’s Professional Services team: Your beacon in the complex terrain of digital transformation. Our commitment is to not only help you conceptualise digital as a business strategy but to action it with clear ownership and accountability. And while technology is universal, your business's unique needs aren't. Thus, we curate solutions tailored just for you.
Strategic Planning
- Forge an alignment between your business vision and IT strategy.
- Chart your present position.
- Envision the future.
- Leverage technology as the bridge between the two.
Board level advice
- Expertise for specific projects.
- Guidance on annual budgets.
IT governance
- Benchmarking reviews.
- Evolution of policies and processes.
- Insightful reporting for goal monitoring.
Cybersecurity & Risk
- Comprehensive reviews and benchmarking.
- Creation and development of security policies.
Vendor Relationship management
- Establishing clear expectations and roles.
Project advisory & Project management
- Deciphering your requirements and proposing solutions.
- Assistance with RFPs and product selection.
- Overseeing the introduction of new technologies.
Capability Maturity Model
- assess the maturity of your technology and processes against Yorb’s eight pillars.
- Establish priorities.
Productivity – process improvement
- Evaluating current processes.
- Spotting avenues for enhancement.
- Curating processes for optimum business efficiency.
Change management
- Supporting initiative implementation to capitalise on benefits.
Business Innovation Consulting
% of CEOs believe innovation is critical to growth
% of CEOs satisfied with their innovation performance
Source: McKinsey, BCG, GIS analysis
Capability Maturity Model (Assessment + Priorities)
Our Capability Maturity Model (CMM) provides a comprehensive framework to assess the maturity of your technology and information management processes. We evaluate your business against the Yorb Eight Pillars to pinpoint areas for improvement. Based on this, we help you establish priorities and create a roadmap for your organisation's technological maturity. The end result is enhanced operational efficiency, informed decision-making, and elevated customer satisfaction.
Strategic Roadmap
A well-defined strategic roadmap aligns your technology investments with your business objectives. We outline your long-term goals, key initiatives, and the resources required for each objective, ensuring your technology aligns seamlessly with your business ambitions.
Business Continuity Assessment
Business disruptions are unpredictable but planning for them doesn't have to be. We review your existing Business Continuity Plan (BCP), identify gaps, and propose solutions for a more robust strategy. This allows your organisation to maintain critical functions during unforeseen events, thereby safeguarding your reputation and financial stability.
Annual Technology Budgets
Budgeting is crucial for any technological endeavour. We start by understanding your business goals and existing tech infrastructure. From this, we prioritise your tech needs and provide a cost estimate that includes hardware, software, and ongoing maintenance. This ensures your technology objectives are met without overshooting your financial capabilities.
Quarterly Board/Governance reports
Stay ahead with our quarterly reports designed to keep your leadership team updated on the technology landscape within your organisation. These reports include progress updates, risk analyses, and actionable insights for strategic investment and technology adoption.
Project Management Consultancy
Our consultative support for project management includes advising your team on creating effective project plans, risk mitigation strategies, and stakeholder communication. We guide you through the entire lifecycle of your project, ensuring a smooth execution.
Change Management Support
Technology changes are often accompanied by shifts in business processes. Our change management support ensures a seamless transition, minimising operational disruptions. This involves guiding you through impact assessments, stakeholder engagement, and communication plans.
Vendor Management Support
Manage your third-party relationships effectively with our Vendor Management Support. We help you identify critical vendors, assess their performance, and formulate strategies for effective collaboration, thereby mitigating any associated risks.
Audit Compliance
Audit compliance in IT can be complex and multi-faceted. We can guide you through this labyrinth, ensuring your organisation meets the required standards and regulations.
Bespoke Advice and Guidance
For more personalised support, our Virtual CIO acts as your trusted advisor, offering bespoke advice tailored to your organisation’s unique challenges. Note that time limitations may apply to this service.
Capability Maturity Model (Assessment + Priorities)
Our Capability Maturity Model (CMM) provides a comprehensive framework to assess the maturity of your technology and information management processes. We evaluate your business against the Yorb Eight Pillars to pinpoint areas for improvement. Based on this, we help you establish priorities and create a roadmap for your organisation's technological maturity. The end result is enhanced operational efficiency, informed decision-making, and elevated customer satisfaction.
Strategic Roadmap
A well-defined strategic roadmap aligns your technology investments with your business objectives. We outline your long-term goals, key initiatives, and the resources required for each objective, ensuring your technology aligns seamlessly with your business ambitions.
Package Services in Detail
Additional Services
Process Enhancement
Partnering with businesses to streamline their operations, our Virtual CIO service offers:
- Insightful Assessment: Engage with staff, study existing process documentation, and keenly observe ongoing practices to pinpoint areas needing refinement.
- Efficiency Analysis: Delve into present processes to spot inefficiencies, delays, and challenges that curtail productivity.
- Strategised Improvement: Design an action plan to enhance identified areas, which may entail simplifying tasks, eradicating redundant steps, harnessing automation, and fostering team synergy.
- Tailored Implementation: Collaborate with businesses to roll out enhancements, which includes upskilling staff, revising process documentation, and tweaking IT tools and systems as necessary.
- Performance Monitoring: Post-implementation, we track vital metrics like productivity, quality, and client contentment to ascertain the success of the new processes.
- Ongoing Refinement: Continually evolve business processes, drawing on feedback and keeping abreast of the latest industry best practices and technological advancements.
Product Consultation
Guiding businesses in product or system selection, our methodology includes:
- Business Needs Analysis: Understand the specific requirements, key challenges, and constraints of the existing system.
- Comprehensive Research: Investigate potential solutions, taking into account market trends, product specifications, and user feedback.
- Thorough Evaluation: Measure potential options against criteria such as functionality, affordability, user-friendliness, and scalability, whilst also considering vendor support, security, and local compliance standards.
- Solution Shortlisting: Narrow down the choices to the top two or three that align with the business's objectives and budget constraints.
- Pilot Testing: Prior to a full commitment, test the most promising solution to ensure it fits seamlessly into the business framework.
- Decisive Implementation: Finalise the product choice and strategise its deployment.
- Dedicated Support: Provide continuous support, adapting to the ever-evolving needs of businesses.
Take the Next Step
Contact Yorb's Professional Services team to unlock the potential of a Virtual CIO for your business and let's begin crafting an IT strategy for your business.
Palmerston North
40 King Street, Palmerston North
Napier
25 Bower Street, Napier
Whanganui
15 Purnell Street, Whanganui