What's happening at Yorb - Q4 2024

Daniel Goymer • October 31, 2024

It's cliche that we all believe this year is racing by faster than the last, though it certainly feels like it again, already we are talking about our end of year function, staff leave approvals, and most importantly our annual Christmas donation. Each year, in lieu of Christmas gifts to clients we have made donations to charities, past years have been:

  • 2023 - $9,000 to Salvation Army Food Bank
  • 2022 - $9,000 to Salvation Army Food Bank
  • 2021 - $6,000 to Womans Refuge
  • 2020 - $6,000 to Salvation Army Food Bank


This year we've been polling our staff on who they feel we should support in 2024; they've whittled them down to these very worthwhile causes:


We would like our clients to help us select our 2024 recipient(s) by voting on these nominees. Please visit the Yorb Christmas donation page and vote before 30 November. Every person that votes will go in the draw to win a Christmas Hamper.


In August I attended IT Nation in Sydney, this is a bi-annual event and one of the largest events in the IT calendar. This year, as you can imagine, the focus was heavily on AI and how it will impact business over the remainder of the 2020s. Chat-GPT, Gemini from Google and Co-Pilot from Microsoft have received the vast majority of headlines over the past year, though there is also a lot of very important with industry apps such as Financial, CRM, and ERP tools. Within our own ConnectWise job management solution, we are seeing AI begin to classify tickets as they are created, analyse sentiment and assess urgency. It's worth looking at your own line-of-business apps and understanding from the vendors how they are looking to bring AI into their solutions.


Lastly, did you know Yorb has a Software Development team? No? I suspect you are not alone, our Software team is in my view our best kept secret. Over the years they've helped businesses solve problems using unique custom software solutions, ranging from $5,000 through to $500,000. With automation tools such as Power Automate and low code solutions like Power App maturing, the opportunities are greater than ever. As one client I spoke to last month said, "their investment in software has given them a 10-point advantage over the competition." In New Zealand we often hear of the productivity gap, the mission of our software team is to provide real solutions to this problem. We will be focusing more on talking to our clients about the opportunities available.

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