Welcome IT@Work Clients

In a nutshell, not much. We have been working behind the scenes with Brent and his team to capture details about your business and transition some of the subscriptions and licenses you are currently holding, across to Yorb. 

From 5th December, you can then call our Support number on 03 565 0104, the call will continue to be answered by familiar Westport faces; though will overflow to a small team in Palmerston North when they are busy on other calls.

Below are all our contact details along with a pdf download of them which you can use with yourself and team from 5th December.

Monthly subscriptions and licenses you have, such as your Microsoft licenses, will be billed by Yorb from December 1. Monthly recurring services will be migrated at the same price as you have today. 

Important Note, Microsoft has made changes to their licensing and subscription model that will have some impact on your billing. We’re working with IT@Work and Microsoft to delay these changes, we will communicate more about these changes early next year.

Any support calls you make from the 5th of December will be billed on a Time and Materials basis, using the existing* rates you currently have with IT@Work. Yorb also offers several types of Managed Service Agreements which provide peace of mind to your business at a fixed support cost. If you require any further details on these services, please do not hesitate to ask. 

*Please do note that the current engineering hourly rates invoiced by IT@Work are somewhat below the industry hourly rates. However, we will continue to honour these rates until such time as we have had the chance to develop our partnership with you, understand your business and what value we can bring.

To allow us to capture your business details and transact under our standard terms and conditions, we ask that you please complete our online Client Application form below.

Note: If this has not been completed prior to the 5th of December and you call us for support there could be a small delay as we ask you to submit this detail so that we can capture your support issues in our ticketing system.

If you have any immediate questions at this stage, please feel free to call Daniel Goymer directly on his mobile number 0275 555 138 and he will will be able to assist you.

Yorb is a family-run business that has partnered with small to medium businesses in regional New Zealand as their trusted managed service provider for more than 30 years. We don't let technology define how you do business. We let your business define the technology.

Further details of Yorb, and how we work and can be found on this website.

Yorb (Your Business) continue to offer many of the traditional support services you would expect, and are used to, from an IT provider. However, we have also transitioned our business to ensure we are leading with a Security first conversation and have the products and proactive services to back this up. We take our role in protecting your company and your data very seriously, and we see cyber security as one of the biggest risks to business today.

For now, sit back and relax and be assured that your IT requirements are in good hands with Yorb. On behalf of the whole team here, we are truly excited to have you on-board and look forward to helping and supporting you and the success of Your Business.